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--- cs200_facilitator_checklist [2024.09.09 12:06] – [View file holding comments] Steve Isenberg
+++ cs200_facilitator_checklist [2024.09.26 11:54] (current) – [IT Help] Steve Isenberg
@@ Line 134: / Line 134: @@
 | Summer 2024  |  107465 |
 | Fall 2024    |  135893 |
+====Student Resources from Jen====
+Sent Monday, September 23, 2024 9:59 AM\\
+Subject Student Resources and Sara Compliance
+Dear students,\\
+BU Virtual has compiled a web page of resources at [[http://www.bu.edu/online/student-resources/]] to help online students throughout your time at BU. The page contains information and documents that will guide you through adding and dropping courses and contacting various BU offices, such as the Center for Career Development, the Office of Disability and Access Services, and the BU Bookstore. I recommend bookmarking this page for future reference.
+Boston University participates in the State Authorization Reciprocity Agreement (SARA) which allows the university to offer distance education programs in other SARA member states. To comply with the terms and provision of SARA, Boston University maintains a State Authorization & Distance Education website - [[http://www.bu.edu/state-authorization/]] - which contains information relevant to students participating in distance education activities:
+  *     State Authorization and Boston University approval;
+  *     Complaint Resolution process;
+  *     The University's Refund Policy;
+  *     Information about distance education programs that lead to licensure and certification; and
+  *     Information about International Distance Education
+The BU Online website at [[http://www.bu.edu/online/]] also includes valuable career outlook statistics and course offerings for each online program BU offers. Students can also find important information about tuition, fees, technology requirements, and more. \\
+Engage with the Boston University community from wherever you are!
+Regards,\\
+Jen\\
+BU Virtual Faculty and Student Support Administrator
+====IT Help ====
+There is info on getting help from IT, in the Syllabus, last item "Technical Support".
+For Fall 2024 this page is at [[https://onlinecampus.bu.edu/ultra/courses/_135893_1/cl/outline]], change the 135893 to your current course BB number, above on this wiki page.
+The first part of this page says:
+Help Desk
+Boston University IT Help Desk can be reached via email (ithelp@bu.edu), phone (617-353-4357) or by filling out the support form on their website. For IT Help Desk hours of operation, visit the contact page. If you are contacting IT outside of business hours, you will receive a response the following day. Visit the BU Information Services & Technology (IS&T) news page for announcements and system-wide alerts.