Differences

This shows you the differences between two versions of the page.

--- cs200_facilitator_checklist [2024.09.23 11:58] – [Student Resources from Jen] Steve Isenberg
+++ cs200_facilitator_checklist [2024.09.26 11:54] (current) – [IT Help] Steve Isenberg
@@ Line 137: / Line 137: @@
 ====Student Resources from Jen====
-Sent Monday, September 23, 2024 9:59 AM\\m
+Sent Monday, September 23, 2024 9:59 AM\\
 Subject Student Resources and Sara Compliance
@@ Line 157: / Line 157: @@
 Jen\\
 BU Virtual Faculty and Student Support Administrator
+====IT Help ====
+There is info on getting help from IT, in the Syllabus, last item "Technical Support".
+For Fall 2024 this page is at [[https://onlinecampus.bu.edu/ultra/courses/_135893_1/cl/outline]], change the 135893 to your current course BB number, above on this wiki page.
+The first part of this page says:
+Help Desk
+Boston University IT Help Desk can be reached via email (ithelp@bu.edu), phone (617-353-4357) or by filling out the support form on their website. For IT Help Desk hours of operation, visit the contact page. If you are contacting IT outside of business hours, you will receive a response the following day. Visit the BU Information Services & Technology (IS&T) news page for announcements and system-wide alerts.