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--- nordvpn [2020.09.11 18:21] – [Bank of America] Steve Isenberg
+++ nordvpn [2023.10.31 09:36] (current) – [iPad Issues] Steve Isenberg
@@ Line 1: / Line 1: @@
-~~NOCACHE~~
+~~NOCACHE~~<fs x-small>//This page last updated ~~LASTMOD~~
+Visits
+{{counter|yesterday| time| times}} yesterday,
+{{counter|today| time| times}} today, and
+{{counter|total| time| times}} in total since April 25, 2019.//</fs>
 =====Solving NordVPN Issues=====
-====Netflix====
+This page has been updated as of 10/31/2023 as many of the issues reported are not occurring any longer: Bank of America, Netflix, Consumer Cellular, Amazon, Gmail issues previously reported are not an issue now.
-Following site is recommended by NordVPN for securely connecting to Netflix from various countries.
-[[http://support.nordvpn.com/General-info/SmartPlay/1047407532/How-to-securely-watch-Netflix-with-NordVPN.htm]]
-[20190223 from support.nordvpn.com]\\
+=====iPad Issues=====
-If having issues,
+My iPad is running iPadOS 17.1 as of 10/31/2023.  Often after I wake it from sleep (I had closed the case and reopened it), I see lack of response to anything Internet.  My WiFi is connected, but when I check my VPN service (NordVPN) I see one of these:
-  - Clear cache of your browser
+  * It's connected but has only been connected 1-3 seconds
-  - Restart NordVPN app
+  * It's connected but it's stuck requesting an IP address
-  - Set up NordVPN DNS addresses 103.86.96.100 and 103.86.99.100 on your device.
+and in either event as I said I'm getting no Internet traffic.
-  - Restart your device
-They also say, for Android, iOS, and routers:To ensure secure access to Netflix on mobile and other devices, you can connect to any of the servers listed below.
+This is a major annoyance to me as the "requesting IP address" situation many times never resolves.
-===Netflix US===
+I've "solved" this by: reporting that I'm not happy with the VPN server, then searching for a VPN server using a number like 45, and clicking on the ones from United States (my location): click on one (maybe 4512), wait 5 seconds (no connection), click on another (maybe 4514), wait 5 seconds, and repeat until eventually one of them connects and gives me an IP address.
-You should connect to our servers in the United States (smi has reordered this list): #
--604, 617, 679-680, 690, 801-804, 876-879, 896-903, 912-915, 972-979,\\
+This may take a minute or more often I've found it takes 5 or more minutes of this.
--1089,\\
--1133, 1162-1195,\\
--1312, 1252-1255, 1260-1267, 1284-1287,\\
--1325, 1346-1357, 1362-1365, 1370-1373,\\
--1429, 1450-1457, 1470-1479, 1484-1495,\\
--1503, 1508-1515, 1524-1539, 1560-1599,\\
--1607, 1612-1671, 1676-1691, 1696-1707,\\
--1732, 1734-1737, 1742-1745, 1750-1793, 1798-1801,\\
--1905,\\
--2029,\\
--2789, 2848-2851, 2573-2600, 2810-2825, 2920-2921, 2836-2843, 2144-2203, 2686-2705, 2228-2303, 2674-2677, 2048-2139, 2714-2721, 2877-2893, 2561-2564, 2862-2870, 2034-2045, 2609-2616, 2853, 2976-2979, 2481-2488, 2533-2536, 2308-2371, 2460-2479, 2872, 2794-2805, 2758-2765, 2897-2898, 2730-2749, 2432-2451, 2621-2632,\\
--3226, 3203-3204, 3121-3122, 3041-3067, 3091-3092, 3124-3150, 3094-3098, 3109-3116, 3107, 3153-3170, 3199-3200,           3118-3119, 3244-3249, 3179-3194, 3237-3238.
-===Netflix CA===
+Have you experienced this problem?  I've contacted NordVPN and they tell me to change my protocol from "use recommended" to "NordLynx" to "OpenVPN(UDP)" to "OpenVPN(TCP)" round-robin (telling me to switch from whichever I'm using to another one), but the problem doesn't stop happening.
-You should connect to our servers in Canada: #  117-124, 69-76, 491-516, 475, 61-64, 34-40, 456-457, 49-56, 27-30, 461-462, 81-90, 165-266, 481-485, 271-346, 367-453.
-===Netflix UK===
+See my earlier comments, [[#nordvpn_cannot_connect|below]]
-You should connect to servers in the United Kingdom: # 649-656, 593-596, 393-400, 565-568, 942-951, 881-883, 617-620, 77-80, 484-487, 380-333, 701-708, 336-339, 954-1003, 433-436, 637-640, 417-420, 912-921, 496, 765-766, 609-612, 154-155, 465-468, 344-347, 457-460, 425-428, 812-815, 725-728, 372-375, 69-72, 673-676.
-====Consumer Cellular====
-====Amazon====
-This for connecting via Amazon.
-[[http://support.nordvpn.com/General-info/SmartPlay/1061839462/How-to-securely-watch-Amazon-Prime-with-NordVPN.htm]]\\
-[20180614 Apoliandro Jimenez, NordVPN customer support]\\
-The shopping part of amazon.com seems to be blocking our VPN US IPs which could cause the website not to load or load very slowly. The solution would be to simply use US servers with the highest #numbers or connect to our Canada servers instead.
-====Bank of America====
-List updated 20200911 by smi, pragmatically determined.
-Following servers work with BoA: 4735, 5043, 5132, 5707, 5812
-To connect to a specific server, click on the magnifying glass icon and search for the country and a server number with a hashtag (Windows, macOS, iOS or Android devices). For example:
-United States #4312
-If you are using our application for Linux, enter a command as in the example:
-nordvpn c us4312
-====Gmail====
-Problem (Drew):\\
-I also have a Gmail problem.  When I run Microsoft Outlook 2010 on Windows 10 and I go to download your synchronize inside Microsoft Outlook all of my email while the VPN is running Google complains that I'm attaching from an unknown source and it sends my emails and alert saying that somebody tried to get in to your account and we denied them access I had to turn on in Google allow less secure connections in order to make it work properly.  I don't want to have to do this but it's the only way I can get my Gmail to work inside Windows office 2010 while running Windows 10.
-Solution:\\
-Lastly, our servers provide static shared IP addresses thus many different users are using the same IP address to accesses the same websites. These websites can detect that there is increased traffic from a single IP address and thus this check is implemented to prevent any abuse of the website/service. To troubleshoot this issue, please perform the steps below:
-  - Open Gmail in your Web browser and log in to your account.
-  - Scroll to the bottom of the Gmail page.
-  - Click the Details link on the right side of the page to open the Activity Information window.
-  - Click the Change link at the bottom of the window.
-  - Click the option button labeled Never show an alert for unusual activity.
-  - Click Apply.
 =====NordVPN Annoyances=====
-Other than the above.
+//Annoyances/issues other than the above.//
 ====NordVPN Disconnects on OS X====
 20190424.2130\\
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 |See connection status|''nordvpn status''|
+====NordVPN Cannot Connect====
+//I experienced this in late 12/2022 and early 1/2023 on iPad and MacOS.  Changing to OpenVPN(TCP) worked every time.//
+  - Make sure your account is active
+  - Make sure your application is up-to-date
+  - Try switching to TCP connection protocol.
+    * In the NordVPN application, clock on the settings button (gear icon, or settings button on lower-left corner of app)
+    * in General tab, under VPN Protocol, select OpenVPN (TCP) protocol
+See [[https://support.nordvpn.com/Connectivity/Troubleshooting/1047408692/Unable-to-connect-to-NordVPN-servers.htm]]
+it has steps for Windows, Android, iOS, Linux, and macOS.  Above is based on iOS and macOS.
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